On Tuesday, we saw 67 patients. Granted, this was spread over three providers - not two - but it was compounded by the fact that their office had been closed for three days (Memorial Day Weekend, of course) and ours had been closed for five to effect the move. (The phones rang off the hook!) This was doubly compounded by the fact that two of the three providers available, one of the nurses, and two of the business office personnel (myself included) were still very much in training and not yet up to speed.
Additionally, the x-ray tech who normally worked there (Mike, aged 62) passed away suddenly of heart failure on Monday afternoon - and a sub was in his place. (God rest his soul.) The final straw to the craziness was the fact that approximately two-thirds of the patients seen on Tuesday were new patients to the practice, requiring much additional paperwork to complete the check-in process. Miraculously, we still got out of there by 5:30 PM! Exhausted and overwhelmed might have been an understatement. :)
Both Tuesday and Wednesday evenings, I worked at home on accounts receivable for the "old clinic."
Have a good weekend, all!! Don't miss the other 7 Quick Takes participants at this fantastic blog.